Privacy Policy

This Privacy Policy applies to all personal data and consumer information collected and processed through the lukamart.com website. It is governed by applicable federal and state laws of the United States, including the California Consumer Privacy Act (CCPA/CPRA), Federal Trade Commission (FTC) consumer protection regulations, the Electronic Communications Privacy Act (ECPA), and other applicable U.S. privacy and e-commerce laws.

This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information, as well as the privacy rights available to you under applicable U.S. law.

1. WHO WE ARE

For any privacy-related questions, requests, or concerns, please contact us at:

Email: merritthernandez5855680@gmail.com

2. PERSONAL DATA WE COLLECT

We collect personal information that you voluntarily provide to us, along with certain technical information that is automatically collected when you use our website, in accordance with applicable U.S. privacy laws.

Information You Provide

When you create an account, place an order, or contact our Customer Support team, we may collect:

• Full name

• Email address

• Shipping and delivery address

• Billing address

• Payment information (all payment transactions are securely processed by certified third-party payment providers. We do not store complete credit card numbers or sensitive payment information.)

• Information you provide through customer service inquiries, contact forms, or account registration

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Device type, operating system, and hardware information

• Browser type, browser version, and display settings

• Pages visited, browsing activity, session duration, and navigation behavior

• Referral sources and exit pages

Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

These technologies do not collect sensitive personal information unless you voluntarily provide it. You may manage or disable cookies through your browser settings at any time.

3. HOW WE USE YOUR PERSONAL DATA

We use your personal information only for legitimate business purposes permitted under applicable U.S. law, including to:

• Process, verify, and fulfill your orders

• Confirm payments, arrange shipping, provide delivery updates, and send order notifications

• Provide customer service and respond to inquiries

• Improve our website, products, and services through anonymous analytics

• Send promotional emails and marketing communications with your prior consent. You may unsubscribe at any time.

• Comply with applicable legal and regulatory obligations

• Prevent fraud, protect website security, and enforce our Terms of Service

4. SHARING YOUR PERSONAL DATA

We do not sell or rent your personal information to third parties for independent marketing purposes.

We may share your information only in the following circumstances:

Authorized Service Providers

We work with trusted third-party providers that support our business operations, including payment processors, shipping carriers, website hosting providers, and IT security services.

These providers are contractually required to protect your personal information and may use it only to provide services on our behalf.

Legal Requirements

We may disclose your information when required by applicable law, court order, government request, or other legal process.

We may also disclose information when necessary to protect our legal rights, prevent fraud, investigate security issues, or protect the safety of our customers, employees, and the public.

5. DATA SECURITY

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Our security measures include encrypted data transmission, secure server infrastructure, regular security reviews, access controls, and ongoing privacy and security training for authorized personnel.

6. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Examples include:

• Order and transaction records are retained in accordance with applicable tax and business recordkeeping requirements.

• Marketing preference information is retained until you unsubscribe or withdraw your consent.

• Website analytics data is anonymized or securely deleted after the applicable retention period.

7. YOUR U.S. CONSUMER PRIVACY RIGHTS

If you are a U.S. resident, particularly a California resident protected under the CCPA/CPRA, you may have the following rights:

• Right to Know & Access – Request information about the personal data we collect, use, disclose, or retain.

• Right to Correct – Request correction of inaccurate personal information.

• Right to Delete – Request deletion of personal information, subject to applicable legal exceptions.

• Right to Limit Processing – Request restrictions on certain processing activities where permitted by law.

• Right to Opt Out – Opt out of certain data sharing or marketing activities where applicable.

• Right to Data Portability – Request a copy of your personal information in a commonly used electronic format.

• Right to Withdraw Consent – Withdraw previously provided consent at any time where processing is based on consent.

To exercise any of your privacy rights, please contact us at:

Email: merritthernandez5855680@gmail.com

We will respond to verified requests within the time required by applicable U.S. privacy laws.

If you believe your privacy rights have been violated, you may also submit a complaint to the appropriate regulatory authority.

8. COOKIES AND YOUR CHOICES

You may control, disable, or delete cookies through your web browser settings.

Please note that disabling cookies may affect certain website functions, including account preferences, shopping cart functionality, and checkout services.

9. POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, or legal requirements.

Any updates will be posted on this page with the revised effective date. Continued use of our website after changes become effective constitutes your acceptance of the updated Privacy Policy.

10. CONTACT US

If you have any questions about this Privacy Policy or our data processing practices, please contact us: